Once we receive your order, we ship your product(s) no later than the following business day, depending on what time of the day it is received.

If any delays are anticipated, for example, if a product you order is actually out of stock where our online store indicated it’s still available (pretty rare), we will advise you ASAP via email.

International orders (we ship from Australia) are shipped via Economy Air. The approximate delivery time is estimated to be 6 to 14 business days, depending on where in the world you’re located.

If you’d like a more accurate delivery time estimate for your particular country, just leave a note requesting this at checkout and we’ll let you know by email.

Australian orders are shipped from Sydney via regular Parcel Post. Approximate delivery time estimate is 2 to 6 business days.

Please note that if you order more than one item in a single order it may be delivered as multiple packages. This is because we choose whichever method of delivery minimizes your shipping costs as much as possible.